Shipping & delivery.
Free standard delivery on every order, and an express option when you need it tomorrow.
Delivery options
Choose a delivery speed at checkout. Prices are shown in your cart before you pay.
Dispatch times
In-stock items are packed and handed to the carrier within one working day of your order. The delivery estimate on each product page counts from the day your parcel leaves our workshop.
Made-to-order and custom products are built after you order, so they ship later. The timeframe is shown on the product page and repeated in your confirmation email.
Orders placed on weekends or public holidays are processed on the next working day.
Tracking your order
You will get a confirmation email as soon as your order is placed, and a second email with a tracking link when it ships. Large items such as workbenches may travel in more than one parcel, and each parcel gets its own tracking number.
International orders
We ship to the regions offered in the store language selector. Delivery times for addresses outside your home region may be longer than the estimates above, and are confirmed at checkout.
For orders that cross a customs border, import duties, VAT and other local taxes may be charged by the carrier or your customs authority on delivery. These are set by local law, are not included in our prices and are the responsibility of the recipient.
Large and heavy items
Workbenches and other heavy items are palletised or double-boxed. The carrier will contact you to arrange a delivery slot. Please check the parcel before signing for it and note any visible damage on the delivery receipt.
Damaged, late or missing parcels
If your parcel arrives damaged, is missing items or has not arrived within a few days of the estimate, contact us with your order number. Photos of the packaging and the damage help us resolve it faster. We will replace or refund anything that was damaged or lost in transit.